BUBU FAQ (Frequently asked questions)
BuBu Resort and BuBu Villa are located in front of the white sandy Long Beach of Pulau Perhentian Kecil, the smaller of the two main Perhentian islands in Malaysia.
BuBu Resort is located at the end of long beach next to Long Beach Jetty and BuBu Villa is located 500 meters away from BuBu Resort on the same Long Beach.
BuBu Villa consists of separately located villas with independent boundaries for each which provides a more private staying experience whereas BuBu Resort is a three storey beachfront resort facing the sea.
Simply click on the Book Now button on the website. You can also email firstname.lastname@example.org or dial +603-2142 6688 (Ext. 1) and we will be happy to assist you.
You will receive a confirmation/booking voucher upon successful booking with full payment.
Yes, however the guest must present their valid ID upon check in.
No, only the guest name with valid ID stated in the booking confirmation will be allowed to check-in.
No, you only need to provide one name. The person named in the booking must be present during check in.
It is advisable to print out your booking reservation for reference and easy check in at the Hotel. If you don’t have a print out of your reservation, please confirm your booking details at the Reception Desk and provide your identification.
Other than change of guest name, all bookings cannot be amended, modified or cancelled. Any booking cancellation or failure to arrive on the scheduled check-in date will be treated as no-show in respect of a booking and will result in the total payment under that Booking Confirmation (including any add-on charges together with any applicable tax paid) being forfeited as it is non-refundable.
All changes or special requests are subject to availability. Surcharge may apply for room upgrades.
Standard check-in time is at 2 PM and check-out at 11 AM.
Early check in or late check out requests are subject to the availability. Surcharge may apply for early check in or late check out.
The reception area operates from 7.30am to 10.30pm only.
We accept cash and Credit/Debit cards (Master & Visa).
We have a dedicated internet line and provide high speed internet with wifi access at our lobby and selected areas.
Kindly email email@example.com and a dedicated sales executive will assist you regarding your query within 24 hours.
Please click HERE for our latest promotions.
Yes, we offer extra beds should you require one. These are available for the Garden Room and all Villa Rooms an an extra cost. The cost for extra an bed cos starts from MYR 250++
All of our rooms are equipped with air-conditioning units.
Yes, we offer a digital electronic safe in each of our rooms.
Both BuBu Resort and BuBu Villa have their own dedicated beach massage facilities. A variety of massages and treatments are available. Please click HERE to find out more.
Yes, we do have complimentary breakfast included in our online packages! We guarantee best rate available through our more website which is more favorable than travel agencies like Agoda, Expedia, etc.
If you do not wish to have breakfast then simply choose one of our Room Only packages.
Pets are strictly not allowed in both of the properties.
Yes, you may refer to Front Desk.
We are sorry, but BuBu Resort rooms are strictly non-smoking. There will be a cleaning fee incurred levied per incidence of smoking. For rooms with balconies, smoking is only permitted on our balconies.
Yes, a special menu can be pre-arranged.
Garden Villa is a private villa attached with private garden and indoor open concept bathroom. Beach Villa is located nearer to the beach linked with the other 5 units of villas and attached with open air bathrooms.
Deluxe Garden Room is located on the Ground Floor with glass door which provides an easy access to the beach. Deluxe Room is located on the First or Second Floor attached with a balcony that provides sea view.
Deluxe Room is located on the corner row of First and Second Floor, provides partial sea view room. Honeymoon Room is located on the middle of highest floor (Second Floor) with four-poster bed, with full sea view room.
The nearest airport in the mainland is Kota Bharu Airport (Sultan Ismail Petra). Daily flights fly from Kuala Lumpur to this airport.
Yes, Mahligai Ekspres, Sani Express or Perdana Express provides direct bus services from Kuala Lumpur TBS (Kuala Lumpur Bus Terminal Bersepadu Selatan) to Kuala Besut Bus Terminal.
Yes we provide return land transfer from Kota Bharu Airport. The charges are RM80.00 nett per per adult. Children below 12 years will be charged at RM40 nett. For more details please check the Getting There page in our website.
There is a parking space at the jetty area itself, based on first come first served basis or you may park your car at Kuala Besut bus station (RM10 nett per day). It is a 5 minutes walk from the jetty.
The last boat from Kuala Besut Jetty to Perhentian Islands operated by BuBu is 2pm and on Friday it is scheduled at 2.30pm however there are local boat operators who will departure up to 5pm.
Private Chartered Boat Transfers are available until 6pm after which the harbor master will close the jetty gate. Boat operators are not allowed to transfer any passenger after 6pm due to safety reasons.
The earliest boat that can be arrange from Long Beach Jetty to Kuala Besut Jetty is 8am. The boat transfer will be chargeable at RM 50.00 per adult per way and RM 25.00 per child per way. Private Chartered Boat are available at RM 1,500.00 per boat per way.
Marine Park charges have to be paid directly to Marine Park counter at Kuala Besut jetty. The charges as per below :
|Adult||RM 5.00||RM 30.00|
|Child (6 to 12 years old)||RM 2.00||RM 15.00|
|Senior Citizen (56 years old and above)||RM 2.00||RM 15.00|